RETURNS

We hope that you will be pleased with the goods you have ordered, however if you choose to cancel then you must return your order to us at your cost and risk and we advise you to ensure that the item/s are adequately insured during the return journey. You must ensure that you take reasonable care of the item/s and that they are returned to us in the origional boxes. All postage charges are non refundable.

For any order consisting of bespoke Jewellery, meaning any item of jewellery that is created by us in accordance with your specifications your right to cancel is revoked . Any subsequent returns, refunds, credits or exchanges shall be at the discretion of Ebor Jet Works where all decisions are final.

Gift recipients are entitled to a non refundable merchandise exchange.

Where you paid for an order by payment card or Paypal, refunds will be made by re-crediting your payment card or account from which the money was originally debited.