PRIVACY

INTRODUCTION

Ebor Jet Works is committed to protecting your privacy. This privacy policy (together with our Terms of Use and any other documents referred to this privacy policy) sets out our privacy policy and explains how your personal information (meaning any information about you which is personally identifiable like your name, address, telephone number or e-mail address, generally referred to throughout this policy as "personal information") will be used. Please read this privacy policy carefully to understand our practices regarding your personal information.

Any reference to "you" or "your", means you as a user of our website at http://www.eborjetworks.com ("Website"). Any reference to "we", "us" or "our" is to Ebor Jet Works.

This privacy policy only applies to the collection of your personal information by us and the use of that personal information by us and those whom we authorise..

By accessing and continuing to use the Website, you accept the terms of this privacy policy. Please note that we may update and amend the privacy policy from time to time and any changes will be posted on the Website. If you do not agree with any of our privacy policy then you should not use the Website.

WHAT INFORMATION DO WE HOLD ABOUT YOU AND HOW IS IT COLLECTED?

We may collect and process the following data about you:

  • Details of transactions you carry out through our site and of the fulfilment of your orders. N.B. Regarding your Credit/Debit Card Information - Since all payments are processed via our chosen and authorised payment processor,  Paypal, we do not see, hold or retain your Credit/Debit card Information at any time.
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

In addition, in common with many other online services, we may use "cookies" or other devices to store and sometimes track information about you (see section entitled "Cookies" below).

HOW DO WE USE INFORMATION ABOUT YOU?

We use information about you help us provide you with a more personalised service which is tailored to suit your needs.

Your personal information may be used by us to:

  • to monitor, develop and improve the Website, services and your experience;
  • to ensure that content from our Website is presented in the most effective manner for you and your computer;
  • to carry out our obligations arising from any contracts entered into between you and us;
  • to allow you to participate in any interactive features of our Website, when you choose to do so;
  • process and deal with any complaints or enquiries made by or about you;
  • where you are a prize winner, to administer the competition prize and to publish or otherwise make available a list of prize winners.
  • send you and keep you updated with information by email, telephone or mail about existing and new services and special offers from us.

To opt-out of receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.

info@eborjetworks.co.uk

Ebor Jetworks, 138 Church Street, Whitby, YO22 4DE

WHERE DO WE STORE YOUR PERSONAL DATA?

The data that we collect from you will be stored on secure servers. It may be processed by our staff and such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

AMENDING YOUR INFORMATION

Where you register your details for certain services and open a user account that you can then use to access and log on to use those services, you may change or update your user name and password or other details at any time via your account. You must make sure that you update details as soon as possible with any and all relevant changes.

COOKIES AND OTHER SUCH DEVICES

A cookie is a small amount of data sent from our server and stored on your computer's hard drive. We collect, via a cookie, anonymous usage data with Google Analytics to improve the usability and security of the Website. At any time you are able to turn off cookies in the options in your browser.

Cookies that are strictly necessary for the operation of the Website:

Some of the cookies we use are essential for parts of the Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended. As an example, we may use cookies to store items in an electronic shopping basket while browsing different pages of the Website or between visits to the Website.

Other uses of cookies (where you have consented to such use):

Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

Where you consent to us doing so, we may also use cookies and other such devices to:

  • to allow you to carry information across pages of our Website and avoid having to re-enter information;
  • within registration to allow you to access stored information;

Browser Settings:

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the FFFManage CookiesFFF section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org

WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?

We may pass your information to other parties as follows:

  • we may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Use and or the breach of other terms and conditions otherwise relating to you or otherwise where required by law and we will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching these Terms of Use or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.

We do not disclose information about identifiable individuals to our advertisers.

We do not pass or sell your personal information to third persons for any other purpose than those set out above.

 

Security/how do we protect your information?

We endeavour to take all reasonable steps to protect your personal information.

  • potentially sensitive information such as your name and address; and
  • critically-sensitive information like your credit card number.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access however any transmission of information submitted by you is carried out at your own risk.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

This privacy policy was last updated on 23.08.2013

CONTACT DETAILS:

You can email us with any questions, queries or complaints at info@eborjetworks.co.uk